The Role of Last-Mile Delivery in Customer Satisfaction

The Role of Last-Mile Delivery in Customer Satisfaction

In today’s fast-paced e-commerce and retail environment, last-mile delivery has become critical to ensuring customer satisfaction. It’s the final step of the delivery process, when a product moves from a distribution center to the customer’s doorstep. While this phase may seem simple, it’s often the supply chain’s most challenging and expensive part. For a logistics […]